We endeavour to respond to all customer enquiries as soon as possible between Monday-Friday, 08.45am - 5.00pm, and no later than within 24 hours of receipt during those hours.
If you have a complaint, please write to us at firstname.lastname@example.org
We will acknowledge your communication within 24 hours and respond with the aim to settle your complaint within 7 working days.
If you are suffering from email abuse (including spam and virus related) email us at email@example.com.
We will acknowledge your communication within 24 hours and respond with the aim of solving your issue within 7 working days.